Shipping Policy
At YALSKI, we are committed to delivering your orders safely and efficiently. Below, you’ll find all the details about our shipping process, estimated delivery times, and costs.
1. Processing & Shipping Times
Order Processing:
• Orders are processed within 1-3 business days (excluding weekends and holidays).
• You will receive a confirmation email with tracking information once your order has shipped.
Estimated Delivery Times:
• Domestic Shipping (CANADA): 3-7 business days
• International Shipping: 7-21 business days
• Express Shipping (if available): 2-5 business days
🚨 Please note that shipping times may vary due to factors like customs delays, holidays, or high demand periods.
2. Shipping Rates & Costs
• Standard Shipping: $5
• Express Shipping: $10
• Free Shipping: Available for orders over $50
💡 Shipping rates are calculated at checkout based on your location and selected shipping method.
3. International Shipping
• We ship worldwide! 🌍 However, some regions may have limited shipping availability.
• Customs duties, taxes, or import fees may apply based on your country’s regulations. These fees are the responsibility of the customer.
• International orders may take longer to arrive due to customs clearance procedures.
4. Tracking Your Order
• Once your order is shipped, you will receive a tracking number via email.
• Use our [Track Order Page] to check the status of your shipment.
5. Lost, Delayed, or Stolen Packages
• YALSKI is not responsible for lost, stolen, or delayed packages caused by shipping carriers.
• If your order has not arrived within the estimated delivery time frame, please check your tracking details and contact the shipping carrier.
• If your package is marked as “delivered” but you haven’t received it, check with neighbors or your local post office before contacting us.
6. Wrong Address Disclaimer
• Customers are responsible for entering the correct shipping address at checkout.
• If an incorrect address is provided, we are not responsible for lost or undelivered packages.
• If you realize there is an error in your address, contact us within 24 hours after placing your order for possible corrections.
7. Returns Due to Failed Delivery
• If a package is returned to us due to an incorrect address or multiple failed delivery attempts, you may be responsible for additional shipping fees to resend the package.
8. Need Help? Contact Us!
📧 Email: support@yalski.com
📞 Phone: +1(613)879-9534
💬 Live Chat: Available on our website
We appreciate your trust in YALSKI and are here to ensure a smooth shopping experience! 🚀